Overall Satisfaction with Xactly Incent
We use Xactly to calculate commissions for about 516 salespeople. We have 38 sales comp plans. We have a quarterly comp plan and commission is paid monthly.
- User interface.
- User-friendly.
- Accuracy.
- Efficiency.
- Territory assignment.
- Quota-setting.
- Pay the reps accurately.
We will implement the performance analytics and the benchmarking models in 2022.
we are exploring the sales planning, quota assignment, and sales forecasting tool.
HR, Finance, Sales Operations are using data from Xactly.
- Salesforce Lightning Platform (formerly Salesforce App Cloud)
Salesforce Lightning Platform
Do you think Xactly Incent delivers good value for the price?
Yes
Are you happy with Xactly Incent's feature set?
Yes
Did Xactly Incent live up to sales and marketing promises?
Yes
Did implementation of Xactly Incent go as expected?
Yes
Would you buy Xactly Incent again?
Yes
- Xactly Incent
- Xactly Insights
- Xactly Connect
Using Xactly Incent
- User interface.
- Accounting system.
- Quota-setting.
Evaluating Xactly Incent and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
I would pick Xactly for our sales commission tool.
Xactly Incent Implementation
- Third-party professional services
Change management was a big part of the implementation and was well-handled
- a new and unexperienced PS assigned to the project
Xactly Incent Training
Configuring Xactly Incent
recycle the formulas
Xactly Incent Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
within a week.
Using Xactly Incent
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- Incent calculation
- formulas
Xactly Incent Reliability
Integrating Xactly Incent
- Incent
- connect
good
- File import/export
- Single Signon
Relationship with Xactly Corp
3 years contract
Upgrading Xactly Incent
Not Sure - none
- not applicable
- not applicable