A great product!!
June 03, 2021

A great product!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

We use incent to give us a daily/real time update for our current commissions and upcoming incentives. It also houses the breakdown of what we are being paid for and allows us to review and approve our incentive plans allows our company to send out updates related to commissions and incentives. It ties directly into our Salesforce platform which is a really feature as it fits in with our overall infrastructure.
  • Real time commission dash board.
  • Review commission statements.
  • Lives on the Salesforce Cloud.
  • Commission/incentive details.
  • Doesn't always load well in the mobile environment.
  • Can disconnect from our system sometimes and show incorrect data.
  • Can be slow to load.
  • It provides employees more insight into their performance.
  • Sometimes the calculations for commissions can be difficult to understand.
  • It is much more efficient than payroll having to regularly send out commission statements.
It provides a great high-level view of employee performance and allows us to see and report on compensation and stores everyone's compensation plans where they can be reviewed and approved or discussed with management. Also, as quotas are adjusted due to different circumstances, it is easy to just tell employees to check Incent for their updated numbers.
We utilize Incent to see the "big picture" in terms of territory size and quotas. It allows for the 5000 foot view all the way down to teams or even individuals. The reporting allows us to see what our projected expenses vs revenue will be to make sure we are compensating our employees properly.
We migrated our entire sales side of our business to the Salesforce ecosystem. Xactly Incent works in that ecosystem so it has been very convenient to have it right at the employee's fingertips along with all the other tools and apps that they need to do their jobs efficiently.
If you have salespeople who operate in a commission environment and would like to see exactly where they stand in relation to their sales goals, then Xactly Incent is a great tool. It is very user friendly and easy to navigate and connects to the Salesforce Cloud which is fantastic.