Xero - the future of accounting software
Updated July 07, 2022

Xero - the future of accounting software

James E. Heyward CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

Xero is being used in two ways at our organization, as our in-house accounting system and as the accounting software we recommend to clients that hire us for their work.
  • Xero has a clean user-friendly interface.
  • There are strong integrations with many complimentary applications.
  • The software is constantly being updated.
  • Since Xero was built for the web the application runs extremely smoothly.
  • The reporting function can certainly be improved. The function is good, but I think it is an area that could be simplified more.
  • Update the support function; they are very responsive but I don't think you can speak to a live person easily.
  • Xero has had a positive impact on our internal accounting process - the user-friendliness has allowed me to train other members of my team to handle accounting policies.
  • Xero has allowed us to increase our service offerings to clients.
  • Xero will give us an opportunity to scale our offerings and increase our capacity.
I prefer Xero over the other options I have tried because it has a cleaner interface, operates faster on the web, has a strong API relationship with other applications and appears to be gaining ground on Quickbooks in the marketplace. QuickBooks Online is probably the most recognized but it seems like they are struggling in converting their market leading desktop software to an equivalent online offering. Intuit's online offering feels like they are stuffing the desktop version into the cloud.
Xero is well suited for do-it-yourself business owners and accounting firms. There is a slight learning curve, but I believe it is easier for people without an accounting background.

Xero Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
9
Bank reconciliation
7
Expense management
6
Time tracking
5
Fixed asset management
5
Multi-currency support
7
Multi-division support
4
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
6
Global Financial Support
Not Rated
Primary and Secondary Ledgers
6
Intercompany Accounting
7
Localizations
Not Rated
Journals and Reconciliations
7
Enterprise Accounting
7
Configurable Accounting
8
Centralized Rules Framework
7
Standardized Processes
6
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
7
Standard reports
7
Custom reports
7
API for custom integration
7
Plug-ins
9
Role-based user permissions
9
Single sign-on capability
Not Rated