Overall Satisfaction with Xero
I use Xero for my personal accounting to manage the different buildings I own (rent, expenses, etc.). It is a fairly basic use of the product I must say. The software is in general ok to use, reporting is enough and easy to work with. My accountant knows that software as well so this is very convenient.
- Easy to use
- Web based
- API
- Pricing is a joke in Canada. 45% exchange rate on USD when it's 20%.
- Customer service is almost absent and slow to respond.
- Software is slow many times a week.
- Software crash and they are not even aware.
- Too expensive for the usage I do.
Do you think Xero delivers good value for the price?
No
Are you happy with Xero's feature set?
Yes
Did Xero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xero go as expected?
Yes
Would you buy Xero again?
No