Easy, simple & effective!
Updated May 02, 2021

Easy, simple & effective!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Xero

Xero has been used at our company for a number of years and is still currently being used. It is managed and controlled by the Finance department for a number of different purposes such as account reconciliation, invoice management, financial reporting and payroll. Users of the organization do not have access to Xero other than the Finance team and a few select individuals.
  • Payroll
  • Account Reconcilliation
  • Financial Reporting
  • More user friendly management reports
  • Better expense management
  • Cleaner user interface
  • Improved financial accessibility
  • Reduced errors - particularly surrounding invoicing
  • Improved accuracy of data
For the purpose of which we use Xero, I have not used any alternative systems. However, for certain aspects of it such as expense management, we decided to go with Webexpenses to replace the expense management features of Xero. This was because Xero lacked the automation, control and visibility we needed to correctly manage our company's expenses.
There are not many faults with Xero's overall usability. It is a very simple yet effective financial system to use which serves many benefits. It is very easy to navigate through and the split between different organizations (entities) makes using the system even easier. It is definitely a system which can be learned very quickly.
Xero's deployment has helped our organization massively in terms of improving access to accounting processes. The features that Xero holds means that anyone coming into our finance department has easy access to understanding and utilizing the accounting process. Since we are a small finance team of just 5, it hasn't necessarily saved on overhead costs since we still need the manpower to manage the entire company's financials through there.
We currently use a Xero integration with our new expense system called Webexpenses. The set up and ease of doing so has been very easy. It is just an initial integration between the two systems. We do not need to constantly integrate it together - once it has been integrated, it remains integrated.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

I would recommend Xero very highly to a colleague with a rating of 8. This is because it is a single system which serves a variety of purposes and functions which allows us as a finance team to work efficiently. It has many benefits which make our day to day responsibilities much easier.

Xero Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
9
Expense management
6
Time tracking
6
Fixed asset management
7
Multi-currency support
7
Multi-division support
9
Regulations compliance
8
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
7
Intercompany Accounting
7
Localizations
7
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
7
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
6
Order entry
6
Credit card processing
7
Cost of goods sold
7
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
7
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
7
Dashboards
7
Standard reports
7
Custom reports
7
API for custom integration
8
Plug-ins
8
Role-based user permissions
8
Single sign-on capability
8