A honest Review of Xero Software
December 06, 2021

A honest Review of Xero Software

Mario Cruz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Xero

We had a Construction company in Albany New York and we used Xero for our Accounting software, we used it to keep track of our invoices and our expenses, like payroll and materials, we used Xero for all our Accountant needs, we had 7 employees and we handle multiple constructions projects.
  • Invoices
  • Reports
  • Appearance
  • Online Access
  • A Free Version
  • limited online Reports
  • Remote Access - could do better job with multiplr users online
  • Improved time for payroll services
  • improved our time with invoices and expenses
  • improved our quality of life we were able to work from home.
Wave is a free service, and Xero it's not, so we had to switch over to a free version of Wave, the functions are the same, but the online version of both software are very good, but again, we switch to wave because we were able to work with the free version, Xerox has no free version, and I think for any business a cost is a cost we have to save as much as we can, that's why a free version would be a hit with Xerox.
I think the online version still has a lot of room to be better, I have used QuickBooks online and other software and it looks better the quality of graphics and an overall software design a lot better than xerox, and we are humans we like everything with our eyes, so xerox's should do a better job with the colors.
For us time goes with the side with money, the fact of moving our accounting to an online software like Xero, it helps us tremendously with time, we were able to save time with our invoices and our expenses, and we had our employees work from home so the quality of life was improving and making our employees happy for us its a great payment. Great for small business owners.
I found it very complicated to do any type of integration and I gave up, we had to input data, but it was ok, we took it one time and input all our data in a couple of weeks, the integration didn't work with our software called AMS360, so we had to input all the data manually with our accountant department.

Do you think Xero delivers good value for the price?

No

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

No

Did implementation of Xero go as expected?

No

Would you buy Xero again?

No

In my personal opinion, for small businesses, businesses under 25k and self-employed, contractors too. We used it for our construction company and we were 8 total employees. But I believe it can be used for any small contractor or self-employed. Also for remote working, this software will work since it's online-based.

Xero Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
8
Expense management
8
Time tracking
4
Fixed asset management
4
Multi-currency support
4
Multi-division support
4
Regulations compliance
4
Electronic tax filing
4
Self-service portal
4
Global Financial Support
6
Primary and Secondary Ledgers
6
Intercompany Accounting
6
Localizations
6
Journals and Reconciliations
6
Enterprise Accounting
6
Configurable Accounting
6
Centralized Rules Framework
6
Standardized Processes
8
Inventory tracking
8
Automatic reordering
6
Location management
6
Manufacturing module
6
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
7
Order Orchestration
7
End-to-end order visibility
7
Order exception Resolution
8
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Dashboards
8
Standard reports
8
Custom reports
8
API for custom integration
8
Plug-ins
8
Role-based user permissions
8
Single sign-on capability
8