user-friendly software
March 14, 2022

user-friendly software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use Xero for our accounting. Invoices are created there and sent to the clients directly from Xero. It is great that Xero allows bookings in various currencies, but there are still improvements regarding reporting in other currencies. In the area of report in general, I think there are still a lot of improvements to be done, being able to create customs reports, for example.
  • Very user-friendly software.
  • The possibility to create recurring invoices.
  • Nice functionality to reconcile bank accounts.
  • Customer reports missing.
  • Limited setting up in the access rights. It would be very useful to be able to set up the user access rights more in detail.
  • Not all the banks available for bank feeds.
I like Xero, it is very user-friendly and makes my life easier. There are still improvements to be done in terms of reports, user profile set up, and bank feeds for banks outside the US.
I don't know what is per's cloud deployment.
It is quite easy to integrate Xero with other applications like Paypal, Stripe, or Shopify. There is still space for improvement to connect to other applications.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xero go as expected?

I wasn't involved with the implementation phase

Would you buy Xero again?

Yes

I think Xero would suit to small (or medium) company side, but not for big companies. For international companies working with many currencies, it would not be the best choice as the reporting in other currencies is very limited. There are only two cost centres available, I find it a bit limitate if may cause an issue for some companies.

Xero Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
5
Bank reconciliation
9
Expense management
1
Time tracking
1
Fixed asset management
4
Multi-currency support
5
Multi-division support
5
Electronic tax filing
2
Self-service portal
1
Localizations
1
Journals and Reconciliations
5
Configurable Accounting
5
Inventory tracking
4
Credit card processing
7
Pay calculation
2
Dashboards
4
Standard reports
7
Custom reports
1
Role-based user permissions
2