Yext solves an important problem very easily
Overall Satisfaction with Yext
We white label and resell Yext to our entire customer base. Our sales team pitches it as a stand-alone product as well as a part of our core offering. Our customers use it as a way to unify their web presence. We have found it is the simplest way for small businesses to keep on top of what the Internet is saying about their business.
- Updates search engine information: This is the best thing about Yext. Companies can quickly and easily unify their brand image across multiple search engines with minimal effort and ONE PASSWORD.
- Yext makes it simple to protect your online presence from bad data and duplicate entries.
- Yext makes updating a company profile very simple and easy. Adding business hours. employees, business offerings, etc. is simple.
- The user interface is a little ugly, but the point is to get the information correct so that it is easily forgiven.
- The reporting can get a little byzantine. Due to so many options, it's easy to get lost in what matters.
- Yext doesn't play well with other products. For example, if you use software to make moving images for Facebook, Yext can't support that and it could crash your ability to edit Facebook images.
- Our customers who have Yext love it and see great value in the product. This increases our own CLTV.
- Yext's software supports our efforts to assist small businesses with their digital marketing and web presence.
We have found no viable alternative to Yext. They are a good partner.
Do you think Yext delivers good value for the price?
Yes
Are you happy with Yext's feature set?
Yes
Did Yext live up to sales and marketing promises?
Yes
Did implementation of Yext go as expected?
Yes
Would you buy Yext again?
Yes