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Significantly Increased Product Reviews!
July 31, 2022

Significantly Increased Product Reviews!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yotpo

We used Yotpo to collect product reviews from customers. With a catalog of 25k+ products, some with small differences like color, Yotpo made it easy for us to share reviews across similar products. The interface was easy to navigate and respond to customer reviews. We also used Yotpo for Q&A on product pages.
  • Easy to navigate interface
  • Great customer service
  • Helpful support system
  • Clunky reporting
  • Capable of sharing a review across multiple products
  • Product Q&A
  • Significantly increased the number product reviews.

Do you think Yotpo delivers good value for the price?

No

Are you happy with Yotpo's feature set?

Yes

Did Yotpo live up to sales and marketing promises?

Yes

Did implementation of Yotpo go as expected?

Yes

Would you buy Yotpo again?

Yes

This is a great platform for any size company! We worked with the Yotpo team over the course of a few months to transfer our existing reviews to the platform and set everything up on our website. The only negative is their exportable reports are really lacking. If you like to view data in a spreadsheet, this is not the platform for you. The reports they offer have great graphs!