Electrify Your Operations with Zapier
April 13, 2021
Electrify Your Operations with Zapier
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zapier
Zapier is used by every department at my B2B company. The Account Managers use it in [conjunction] with their support queue for project assignment, our Product Managers use it with Wootric to instantly be aware of any ratings given to our company. Sales use it to receive instant demos from various sources (i.e. landing pages, email campaigns, etc). Marketing uses it for all website and campaign needs. It allows us to be aware instantly of interested prospects and quickly mitigate any user issues.
- Communication across multiple departments instantly
- Data stored in Zapier as well as having it automatically link to any other necessary databases
- Working with outside companies is easier with Zapier connections
- Communication across multiple databases from Salesforce to Wootric to Google Sheets
- Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
- Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
- Communication when support is actually needed basically doesn't happen
- Positive: It connects us with interested prospects instantly
- Positive: All of our data stays up to date across multiple systems
- Negative: If a Zap breaks and you don't know why support basically does not answer you.
Do you think Zapier delivers good value for the price?
Yes
Are you happy with Zapier's feature set?
Yes
Did Zapier live up to sales and marketing promises?
Yes
Did implementation of Zapier go as expected?
Yes
Would you buy Zapier again?
Yes