Overall Satisfaction
- Very easy to use.
- I didn't have any issues with it.
- Saves time.
Product Usage
5 - Support, Portal Management.
- Automation of support tickets/requests.
- Tracking support.
- Reporting on Support.
Evaluation and Selection
Salesforce
Implementation
- Implemented in-house
Training
- Self-taught
Yes, very easy.
Configuration
We wanted the portal to have our company flook-and-feel.
Support
No - Do not need it.