Zenefits Review
April 29, 2022
Zenefits Review
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zenefits
We are a small company that had yearly subscription. Signed up in April,2021, transitioned over 2 months and decided to discontinue using the Zenefits on Dec, 2021
- Sales
- Setting Expectation
- Lack of US Based Support
- Timelines of Support - from my experience, you should expect 5-14 days delay in response and that may not include a resolution
- Helping user to manage their own subscription
- Interface
- We did not use Zenefits for long because we felt it was very painful
- We lost money
We selected Zenefits because of good sales pitched and touted integrations and it turned out we had no after sale support nor integration were straight forward.
Do you think TriNet HR Platform delivers good value for the price?
No
Are you happy with TriNet HR Platform's feature set?
No
Did TriNet HR Platform live up to sales and marketing promises?
No
Did implementation of TriNet HR Platform go as expected?
No
Would you buy TriNet HR Platform again?
No