Overall Satisfaction with Zimbra
We use Zimbra to increase collaboration using e-mail communication, file sharing, task control, invitation for events, etc, for everybody in our company using multi domains and several dedicated servers. We have distinct user types and with Zimbra we can address specific necessities of each one.
We use Zimbra in an University and email are fundamental here. Zimbra allowed us a way to increase the collaboration between teachers, students, and even our workers, allowing them to share files, their agenda, and any information to improve their work.
We use Zimbra in an University and email are fundamental here. Zimbra allowed us a way to increase the collaboration between teachers, students, and even our workers, allowing them to share files, their agenda, and any information to improve their work.
- You can share your mail folders, contact and task lists, work together on a text file, all that defining what kind of level of share a person can have, from view to full control of it.
- Great search engine that allows you to search even inside some types of archives (pdf, txt, etc). And in the paid version, you have a working backup system.
- Supports external connectivity like IMAP/POP.
- Multi language support and possibility to expand it using plugins are also available.
- Supports several platforms and you can use the one that you are most familiar like Ubuntu, Red Hat, CentOS, Suse, etc.
- Support external authentication (LDAP).
- User web interface could be more friendly, but it is enough for daily use. It could be renewed and has to consider some usability concerns. Improving usability would significantly improve users' satisfaction.
- Message backup recovery is not a simple activity.
- As an administrator, some of the features work better using the command-line interface.
- The webclient uses ajax requests in almost every event. Because of that you may need a fast internet connection to have a good experience. You can switch to HTML version but it will limit what you can do.
- In our work place (University), we have a lot of projects running at the same time. So Zimbra help us to keep on track of everything by allocating specific users to specific projects.
- We have increased significantly our productivity. People rely in our infrastructure to communicate and collaborate with each other.
Zimbra provides a robust and reliable software that delivers what is promised. We have tested Zimbra in a pilot project before deploying it in production. Incidents and crashes are rare and you have tools to recover it if necessary. Initially we had a contract with support to help us with the first steps but after acquiring experience our team is totally capable of keeping Zimbra running. Zimbra also has a large and engaged community that can support you. With Zimbra, we are able to personalize our environment and keep all data inside our network. All those points were essential to us in considering Zimbra against other solutions.