Most valuable tool in the procurement stack
December 12, 2022

Most valuable tool in the procurement stack

Chanie Wiesenberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zip Intake-to-Procure

We use Zip Intake-to-Procure to manage our procurement process. We process all purchase requests as well as virtual card requests through the Zip Intake-to-Procure platform and take the user through all stages of approval (security, IT, legal, and finance). Zip Intake-to-Procure allows us to give visibility to our employees on where their request is at all times and helps us measure SLAs for everyone involved.
  • No coding - Ability for the administrator to make changes without development resources helps us be agile as a procurement org.
  • Visibility to the user in a great user interface
  • Accountability (helps us track SLAs on response time), Audit trails keeping track of everything
  • The implementation team was incredible, as is ongoing support. They want you to succeed in your goals vs. just implement their tool
  • Netsuite integration is great but could be better
  • The credit card functionality is usable but could improve the dashboards here
  • Automatic routing
  • Virtual dashboards that work
  • Excellent reporting for each function, a tool not just for procurement teams
  • Zip Intake-to-Procure helps our procurement team work better with their partners - legal, security, finance
  • Zip Intake-to-Procure helps us track SLAs and customer satisfaction
  • Zip Intake-to-Procure saves time for accounting in onboarding vendors and creating POs (all done with one click now)

Do you think Zip Intake-to-Procure delivers good value for the price?

Yes

Are you happy with Zip Intake-to-Procure's feature set?

Yes

Did Zip Intake-to-Procure live up to sales and marketing promises?

Yes

Did implementation of Zip Intake-to-Procure go as expected?

Yes

Would you buy Zip Intake-to-Procure again?

Yes

Zip Intake-to-Procure is a modern platform and fits perfectly with the way SaaS companies operate now. The product gives viability to our users and everyone involved in the procurement process, allowing procurement to focus on adding value vs. pushing paper. Their product team pushes out improvements weekly. Zip Intake-to-Procure is so customizable, but the implementation didn't even take that long and wasn't onerous + the Zip team held our hand throughout implementation in a way I have never experienced before. Other systems just don't compare.