Zix is the Fix
February 16, 2017

Zix is the Fix

Melissa Gratz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

[It's being used] across whole organization. We communicate with lenders and clients, exchanging NPI encryption is a must.


  • Ease of use as end user - Easy to retrieve
  • Ease of use as sender - One click to send, enter your Zix Signature code, and off the encrypted message goes


  • Our biggest problem - not retrievable on mobile devices. We are a mobile company. If there is a solution to this, I'm all ears!
  • Compliance. The financial industry has taken heat in the last decade - It is exceedingly important to protect information and information exchanges.
Ease of use. The other two were a nightmare on the usability side. Our clients had a very difficult time retrieving messages. We were spending a lot of time doing walk-throughs just to open an email.
Any industry where NPI needs to be communicated via email. In this day and age, you can never be too secure.

Using Zix Email Encryption (ZixEncrypt)

Very easy - not a lot of steps to send and receive.


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