Overall Satisfaction with Zix Email Encryption (ZixEncrypt)
We use Zix as a way to send encrypted emails to keep PHI and other sensitive data secure when being sent to via email. We currently have it deployed at a company level but only a few departments actually utilize it. We chose to deploy it company wide to make sure we don't have anyone that accidentally sends PHI via email without it being encrypted. The nice thing about Zix is that you can deploy it company-wide but only pay for those users that actually utilized the encryption that month. This helps keep the overall cost down.
- Email Encryption - The implementation was simple and using the encryption is even easier.
- We only use the email encryption and it does everything that we need it to do.
- Having Zix email encryption has given us another way to securely share PHI with our patients.
- Barracuda Web Security Gateway, McAfee Email Gateway (Discontinued), Virtru and Cisco Email Security
Ease of use and the fact that even with an onsite email solution they were able to provide licensing that wasn't everyone or nothing. Meaning that we could start with a few users and expand without having to license all of our users, even the ones that would never utilize the encryption.
Zix Email Encryption (ZixEncrypt) Support
We were having an issue right after implementing Zix that some emails were bouncing back to the outside companies. When we opened a ticket they were quick to help and give us guidance on where to look. In the end it wasn't even an issue on their side but something we needed to tweak on our server.