Zoho Analytics is a powerful reporting and analytics tool
May 08, 2021

Zoho Analytics is a powerful reporting and analytics tool

Elizabeth Turner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)

Zoho Analytics is an important tool for our team that we use to analyze our sales data from our CRM. All of our business uses this to be able to see where we can improve our sales process and make it better. It overall is to help us aggregate our data and report on it.
  • The interface is easy to use and laid out well.
  • Reporting provides helpful information from the default.
  • Integrations are great.
  • Could be improved by providing better templates from the start.
  • Could be easier to customize.
  • And SQL.
  • Positive ROI by helping our sales team.
  • Negative impact because of cost.
  • Positive impact by saving time and helping us be more efficient.
Zoho Analytics was an option we picked for reporting and analytics because it integrated with the other Zoho products that we used, so it was the perfect option for us.

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

This tool is very usable and easy to pick up right away. It does not take our new team members long to be able to pick it up.
The support team is very helpful and assists us with any problems. However, they seem to be in a different time zone in the US so they can take some time to respond some times.
I would definitely recommend this tool to anybody who uses other Zoho products. If you do, this is an easy and helpful product to integrate.

Zoho Analytics Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
8
Drill-down analysis
7
Formatting capabilities
9
Report sharing and collaboration
7
Publish to Web
7
Publish to PDF
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
7
Predictive Analytics
9
Multi-User Support (named login)
7
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
7
Responsive Design for Web Access
9
Dashboard / Report / Visualization Interactivity on Mobile
8
REST API
Not Rated
iFrames
Not Rated