Excellent tool!
May 14, 2021

Excellent tool!

Lonela Marinela | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)

We have been using Zoho Analytics [(formerly Zoho Reports)] all across the organization. It really helped our entire organization stay organized and synchronized. We use Zoho Analytics mainly to quickly report the data across the online systems and then make decisions accordingly. The analysis system creates information completely automatically which really saves us hours of hard work.
  • Easy to set up data feeds and build a first set of reports.
  • Integration with google sheets works perfectly
  • Access to create custom reports which is very easy to make.
  • Zoho should provide some training to new customers.
  • it's not very user-friendly to those who don't already have some beginner knowledge.
  • Quite often runs slow.
  • The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis.
  • It helped with analyzing data directly from the CRM and imported historical data at the same time.
Zoho Analytics [(formerly Zoho Reports)] improves business process agility. Improve business process outcomes. The price is better and features Zoho offers are more as well.

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

The software can't be used by any beginner, needs beginner learning. The interface can be improved.
I had an issue once or twice, support was very good and helped fix the issue.
If you're looking at having powerful dashboards, [Zoho Analytics (formerly Zoho Reports)] is the way to go. It is very easy to use and can create quite sophisticated reports given the ease and speed of us. Capability to obtain aggregated stats without programming is really good.

Zoho Analytics Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Drill-down analysis
8
Formatting capabilities
7
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
8
Predictive Analytics
8
Multi-User Support (named login)
8
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
8
Responsive Design for Web Access
7
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
8
REST API
8
iFrames
9