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Seamless team communication - merely a cliq away!
Updated October 30, 2021

Seamless team communication - merely a cliq away!

Caroline Blades | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Cliq

In my business, Zoho Cliq is used by the entire company. We have employees who are located in a central office and also employees based remotely and Cliq allows us to have immediate communication with one another regardless of geographical limitations. Cliq allows the opportunity to build relationships, share ideas and files, and have what feels like face-to-face interaction without having to give out personal cell phone numbers.
  • Individual chats.
  • Group chats.
  • Automation.
  • Notification.
  • Automatic statuses are not as good as some of Cliq's contemporaries.
  • Emojis are strange.
  • Some of the UI is not as intuitive as it could be.
  • Group chats.
  • Document sharing.
  • Notifications.
  • Personal conversations.
  • Calendar reminders.
  • Major time savings.
  • No need to fund personal phones for each employee.
  • Faster response time.
  • Geographically separated team that feels like one unit.
My all-time favorite tool in this space is Slack but Cliq is a close second. Cliq is essentially built to mimic Slack but is not quite as cutting-edge with some of their features. We opted to use Cliq over Slack because of the interconnectedness it offered with all the other tools our team uses to keep our business thriving.

Do you think Zoho Cliq delivers good value for the price?

Yes

Are you happy with Zoho Cliq's feature set?

Yes

Did Zoho Cliq live up to sales and marketing promises?

Yes

Did implementation of Zoho Cliq go as expected?

Yes

Would you buy Zoho Cliq again?

Yes

Cliq is a fantastic tool for anyone using the Zoho platform for other business needs. Our company uses many Zoho tools - CRM, Recruit, WorkDrive, Cliq, Mail, etc. so having all of these in the same suite is extremely valuable. It helps that in any of the Zoho apps, Zoho Recruit lives at the bottom of the screen so it's always available.

If I were not using the Zoho suite for other functionality, I would likely consider another option for a team chat.

Zoho Cliq Feature Ratings

Project Management
9.3
Task Management
8
Mobile Access
10
Search
10
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with Outlook
Not Rated
File Sharing & Management
10.0
Video files
10
Audio files
10
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
10

Using Zoho Cliq

11 - We use Zoho Cliq across numerous departments in our business. Accounting, finance, marketing, sales, logistics, order processing, sales, sales management, executives, executive assistants, office manager, human resources, etc. Every member of our company with a computer has access to and regularly utilizes Cliq. It is the way we keep our team feeling connected even when we have people working across numerous geographies.
We do not have anyone in house who is fully allocated to supporting Zoho Cliq. We have one person on our team who does our software administration who creates accounts in tools like the Zoho suite (which includes Zoho Cliq) and gives users different levels of access. Beyond that, Zoho support is ready and able to assist!
  • Team communication.
  • Screen-sharing.
  • Document sharing.
  • Screen-sharing.
  • Video chats.
  • Phone calls.
  • Replacing email.
  • Channels for common interests/topics.
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.

Evaluating Zoho Cliq and Competitors