ZoHo ONE is number 1!
November 16, 2021
ZoHo ONE is number 1!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Zoho CRM
ZoHo one is the central hub of our business and our system of record for all customer, prospect, and marketing efforts. It is used by all employees in our organization. We replaced 5 different other software solutions when we moved from Salesforce.com to ZoHo! We are very happy we did and have never looked back since!
- Superior Contact Marketing Tools
- Full featured platform solution
- Incredibly insightful and easy to create dashboards and reports!
- Works well for all departments and every teams unique needs.
- Still too many different ways to do the same things. Some are glitchy.
- Confusing where and how to manage user licenses including adding more, reducing, or adding or taking away module licenses for unique employees.
- Need a better way to map picklist selections and options between various entities like leads, contacts, and accounts. Too easy to end up with duplicate lists with varying spelling, spacing, or naming conventions.
- Increased sales
- Increased sctivity
- Increased close rstio
- Large savings on subscription costs to previous solutions used as a group to accomplish the same things.
- ACTouch Technologies Pvt. Ltd. and Salesforce.com
ZoHo kills them all in functionality and value!
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
No
Would you buy Zoho CRM again?
Yes