Ease with process for integration
Updated November 14, 2022

Ease with process for integration

Shivam Shrivastava | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Zoho CRM

One of the best platforms together information for the customer information and data related to the specific to the relevant options in order to provide specific scenario as per the requirements also providing the best benefits in order to give the specific position as compared to any other platform it is very simple and secure one.
  • Connections
  • Community
  • Support
  • Data Adaption
  • Shuffling sometimes incorrect
  • Authentication process
  • UI friendly
  • Best pricing
  • Advanced rich text field facility
  • Reliability
It is very user-friendly as compared to its competitors it is one of the best platforms to showcase benefits for the organization in order to provide the accuracy of the data related to any specific service required by the customers also providing them the best experience from any organization.UI is quite easy to use.
Zoho is designed only for making the application user-friendly as much as can. Also, it is quite a reliable product, Also doing the integration as well as the configuration are much easy as compared to the other platforms. It is very easy to use and quite user-friendly in order to work on any platform.
The major reason to select CRM is always with the user experience and reliability from the Zoho which is quite better as compared to the competition also it provides very good support in order to use their services due to these reasons it becomes highly recommend as per any company prospective.

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

It is well suited in order to store or gather information of the customers in order to provide the best experience as much as can. Also, it is one of the best platforms to showcase the behavior of storage also providing sales opportunities in order to get proper support and resolve the issue.

Zoho CRM Feature Ratings

Customer data management / contact management
7
Workflow management
9
Territory management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
8
Quote & order management
8
Interaction tracking
7
Channel / partner relationship management
9
Case management
8
Call center management
7
Help desk management
8
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
8
Reporting
8
Forecasting
8
Pipeline visualization
8
Customizable reports
9
Custom fields
9
Custom objects
8
Scripting environment
9
API for custom integration
8
Role-based user permissions
8
Single sign-on capability
9
Social data
9
Social engagement
9
Marketing automation
8
Compensation management
8
Mobile access
9