Overall Satisfaction with Zoho CRM
I use it for email marketing, customer support, and mailing automation. I also rely on the analytics function of Zoho CRM as it greatly affects and informs my marketing efforts and day-to-day. business decisions. Working in the sales department means that I have to stay on top of things with my clients. This CRM tool helps in that regard.
- It helped increase customer engagement by 6.8%
- It has made communication with clients faster and better.
It takes a long time to get through to the help desk and this is frustrating especially when there are urgent issues that you need help with
Do you think Zoho CRM delivers good value for the price?
Are you happy with Zoho CRM's feature set?
Did Zoho CRM live up to sales and marketing promises?
Did implementation of Zoho CRM go as expected?
Would you buy Zoho CRM again?
It's user-friendly and very intuitively set up. New users can easily figure out how to set it up.
It is perfectly set because there are no hidden or unexpected fees
It's great for small businesses because you want to save as much money as possible while getting as much efficiency as possible for any tool that you pay for. Zoho CRM allows you to do just that because you know exactly what you are paying for and what you are going to get.