Overall Satisfaction with Zoho CRM
We have the Zoho ONE package and absolutely love it! I was a Salesforce product owner for 4 years, and Zoho is superior in so many ways. In addition to the cost savings, the flexibility of the platform for customization, the training and knowledge base, and the enhancements they offer is unmatched. We use the CRM for internal teams and for our external brand ambassadors. Using Zoho has helped us maintain the leader position in our industry and, to be honest, we have just started to scratch the surface. I highly recommend this platform to small and large companies that are looking for a large ROI, while taking their business to a new level!
- Customization.
- Training.
- Feature enhancement.
- Flexibility.
- In-person training.
- More support when rolling out new applications on the Zoho One package.
- We have seen an ROI of almost 200k in staffing costs by creating efficiency.
- With Zoho, we have seen a 20% in average order value by helping sales reps stay on top of their customers' business.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes