Gets the job done, and is right for the price.
April 21, 2022
Gets the job done, and is right for the price.
Score 6 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
We use Zoho CRM within our team sales department to manage incoming leads, assign tasks, and ensure customers are followed up with. We get different lead types and have sales reps in different parts of the country, so having everything on one system makes communication and reporting easier.
- Automation templates.
- Ease of form building.
- Filtering options are easy to navigate.
- Round robin features are not at all intuitive and we needed to buy a plug in.
- Most automation steps require a ton of research to implement.
- No direct integration with our ERP system.
- Increased efficiency.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
No
Would you buy Zoho CRM again?
Yes