Zoho CRM Review
April 21, 2022
Zoho CRM Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
We use Zoho CRM as our ticketing system, onboarding, off-boarding workflows, and answering a high volume of customer requests.
- Workflows
- Customization
- Excellent customer support.
- UI
- Opening different documents within the system.
- Increased automation of repetitive tasks.
- Multiple Department Collaboration.
- Reporting & KPI.
- Ability to respond to customers in a timely manner and collect customer feedback.
Easy of Use.
Extended Customization capabilities.
Cost.
Extended Customization capabilities.
Cost.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes