Overall Satisfaction with Zoho CRM Plus
CRM, Email Marketing, Accounting, Project Management, Web Analytics, ChatBot, Remote Assist, Remote Presentations, Video Conference Calls
- Email Marketing
- CRM
- Data Collection Forms
- No Code Scripting
- English Language enunciation from Tech Support
- Our ROI was realized in less than 6 months.
- It seems we discover another Zoho business app that we should be utilizing, every quarter.
Do you think Zoho CRM Plus delivers good value for the price?
Yes
Are you happy with Zoho CRM Plus's feature set?
Yes
Did Zoho CRM Plus live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM Plus go as expected?
Yes
Would you buy Zoho CRM Plus again?
Yes
Zoho CRM Plus Feature Ratings
Evaluating Zoho CRM Plus and Competitors
Yes - Sugar CRM.
We replaced for some of the following reasons:
1. Price
2. Availability of Tech Support
3. Third-party integration
4. Breadth of Product Suite
We replaced for some of the following reasons:
1. Price
2. Availability of Tech Support
3. Third-party integration
4. Breadth of Product Suite
- Price
- Product Features
- Product Usability
Hands down more price competitive than Sugar CRM, Salesforce and a host of proprietary Real Estate CRMs. End-user customization by employees
We probably would not change our process.
Price, feature set, tech support
Zoho CRM Plus Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
No, we have a very technical internal group that communicates with Zoho when needed.
Yes - Yes
Zoho created a nation-wide User Group, just for Real Estate-related companies which use Zoho products. On a monthly basis, they bring in application-specific SME's to listen and update the group.