A great Survey Software For Business
August 10, 2021

A great Survey Software For Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Forms

We have been using Zoho Forms and it works well when it comes to handling surveys. From creating online forms to creating customizable surveys such as questionnaires, the software offers all that we need. In addition, it is easy to use, affordable. and easily integrates with other Zoho products. With Zoho Forms, it has been easy to gather customer feedback as well as handle some internal surveys.

Pros

  • Zoho Forms is easy to use and very affordable
  • Zoho is highly customizable
  • Sharing data online is easy thanks to the online forms
  • The survey templates make the tool easy to understand creating quick surveys is easy.

Cons

  • The software has been working well and I have had no major challenges navigating or using the software.
  • With Zoho Forms, it is easy to share data online thanks to the online forms feature
  • The software makes it easy to collect customer feedback which in turn makes it easy to better our business.
  • The software integrates well with other Zoho tools and this enhances the user experience.
Zoho Forms ideal because it is not only an online forms tool but also makes running surveys easy. It is also affordable and more resourceful compared to many of its competitors.

Do you think Zoho Forms delivers good value for the price?

Yes

Are you happy with Zoho Forms's feature set?

Yes

Did Zoho Forms live up to sales and marketing promises?

Yes

Did implementation of Zoho Forms go as expected?

Yes

Would you buy Zoho Forms again?

Yes

Using Zoho Forms is easy thanks to many training videos online, Besides, the user interface is one of the best. The templates also makes it even easier.
I have contacted the support team at least once and they proved to be very helpful. Also, they were timely in responding to my issues.
Well, I would recommend Zoho Forms without a second thought because I have used it without problems. It is easy to use, offers all the features one would need for such software, and most importantly, it integrates with other Zoho products effortlessly.

Zoho Forms Feature Ratings

Survey Format & Appearance ()
Not Rated
10.0
Changes to live survey
10
Multiple question types
10
9.0
Survey logic flexibility
9
10.0
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
10.0
Respondent restrictions
10
9.0
Access controls
9

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