A great tool to enhance your website UX
May 30, 2021
A great tool to enhance your website UX
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho SalesIQ
SalesIQ is used by our sales team to engage with our website visitors as a way to answer questions and book consultations. It allows us another opportunity to communicate with leads and prospects, especially on their time without having to play phone tag or send multiple emails.
- Easy UX
- Option to set up AI messaging
- Easy canned responses
- Great reporting
- Easy of integration across other Zoho apps
- Not sure if it's possible, but I'd love to have the ability to see what people are actually doing on a given page (where their cursor is, etc)
- Canned responses
- Reporting
- Easy UX
- Improved communication with leads/prospects
- Enhanced website UX for visitors
- ApexChat and Lucky Orange
SalesIQ puts the full control of your website chat into your hands. I don't know that it's better or worse than any other service out there. It really just depends on your needs. If you already have Zoho One, this is a great tool, and you won't need another 3rd party chat provider for your website. If you don't have Zoho One, I don't know that you make a special effort to just have this app.
Do you think Zoho SalesIQ delivers good value for the price?
Yes
Are you happy with Zoho SalesIQ's feature set?
Yes
Did Zoho SalesIQ live up to sales and marketing promises?
Yes
Did implementation of Zoho SalesIQ go as expected?
Yes
Would you buy Zoho SalesIQ again?
Yes