It's like having your own social media team
February 11, 2021

It's like having your own social media team

Lauren Walsh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are currently using Zoho Social to manage all of our social media accounts. It has met our requirement of managing all of our platforms in one place and, as an added bonus, the analytics are really clear. Zoho Social has been a game-changer for me. I'm able to schedule posts across all our accounts and maintain brand consistency. It's my primary source for viewing key metrics at a glance and determining which content is the most successful. The interface is really straightforward in comparison to other platforms which can be unnecessarily complicated.
  • Very straightforward to use, great usability
  • Presents clear and useful analytics
  • Easy to connect social platforms
  • Can't schedule Twitter threads
  • Unable to connect YouTube or TikTok
  • Substantial weekly time savings

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It's very simple to use. They also offer support and guides.
They have a free webinar which is invaluable when starting your campaigns. They also have free guides, FAQs and a discussion forum.
It's intuitive and would really benefit anyone looking to manage their social media channels in one place. You can also manage multiple brands in separate spaces. It's a perfect fit for brands using platforms such as Facebook, Twitter, LinkedIn, Instagram to reach their audience. However, if your audience is primarily found on Snapchat, TikTok & YouTube, this isn't such a great fit.


Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
9
Audience targeting
9
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
7
Facebook
8
LinkedIn
8
Google+
8
Instagram
8
Campaign success analytics
10
Competitor analysis
Not Rated
Role-based user permissions & privileges
10
Mobile access
10