Best App for Social Media Management
March 03, 2021

Best App for Social Media Management

Muneeb Ghafoor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I am a Digital Marketer and our company offer Social Media Marketing services to clients. I use Zoho Social to manage client's social media accounts. The best features that I like the most are the bulk scheduling and reports generating. Its a perfect app and does it so Professionally and easily. I am really enjoying Zoho Social. Highly Recommended.
  • Best for Bulk Scheduling
  • Best for creating Analytics Reports for your Facebook pages, instagram or any social media platform
  • Post on every linked social media channel with one click
  • I think they should add some social media marketing features as well such as facebook ads management, or uploading ads on instagram or twitter.
  • The positive impact was that I was able to easily post on every social media platform and create reports.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Social again?

Yes

Because I am really happy with its bulk scheduling and posting on all social media platforms. Moreover, its report generating feature is really helpful to share detailed reports with clients. I am also satisfied with its built in Leads management feature that helps to manage all of the leads from Facebook ads in one place and then target them easily.
Zoho Social is well suited in areas such as bulk scheduling posts and posting in every social media platform from a single place. Moreover, its capability to generate reports and monitor is very much effective for my clients. I can easily share each and every analytics and create good detailed reports. But I think It lacks some marketing features.

Zoho Social Feature Ratings

Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Lead generation
9
Content marketing
9
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
Campaign success analytics
10
Competitor analysis
10
Role-based user permissions & privileges
8
Mobile access
9