Zoho review
March 03, 2021

Zoho review

Duncan Lacey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho has been useful for promoting our brand through social media. The ability to schedule posts in advance and post through multiple accounts simultaneously has enabled us to maintain a consistent presence and saved a lot of time and effort.
  • Scheduled posts
  • Currently able to post into groups on Facebook but unable to do this with LinkedIn
  • Organic impressions through social media

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

No

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Pretty pleased with it, but disappointed that I can't post into groups on LinkedIn like the feature that allows this on Facebook
I haven't had any issues
Any marketing strategy that makes use of social media would probably stand to benefit from using Zoho because it allows your brand to consistently post at pre-determined intervals. At a minimum you don't need to fragment up your work schedule to post and at best you can post during optimum periods in different time zones.

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
8
Content planning and scheduling
8
Audience targeting
6
Content optimization
7
Automated routing and prioritization
8
Customer interaction histories
8
Lead generation
8
Content marketing
8
Twitter
5
Facebook
10
LinkedIn
6
Google+
Not Rated
Instagram
Not Rated
Campaign success analytics
7
Competitor analysis
5
Role-based user permissions & privileges
9
Mobile access
9