Zoho Social my friend
August 26, 2021

Zoho Social my friend

Hadan Eugen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to promote our online business and to make our products known to as many customers as possible. Through Zoho Social we can distribute useful information in several social networks, with minimal effort and in an organized way, through the programming it allows. We have tested several promotion solutions on social networks and Zoho Social has the most benefits compared to the annual cost.

Pros

  • Posts on many social networks.
  • Replenish old posts planned.
  • Has an intuitive menu.

Cons

  • Refueling in shorter time intervals.
  • To resize the images according to the social network.
  • Send too many notifications.
  • It allowed me to save time and money by reducing the time required to launch new posts.
  • Automatic refills are allowed after a minimum interval of 1 week, with a positive impact for the viewer.
  • Editing posts is very easy and lets you focus on the message you want to share and less attention to the various complicated commands, which leads to clearer content.
Zoho Social offers you the possibility to post on several types of social networks and has a lower annual cost.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Mailchimp, Zendesk Chat (formerly Zopim), Crello
Because it allows you to make posts on several types of social networks with minimal effort.
Due to the impact of the posts I have made over time with Zoho Social, it is suitable for social conversation networks such as Facebook and less adapted for posting on promotional networks such as Google My Business. For Twitter and You tube, it should be set to remove the pictures from the posts and not force you to remove these social networks from the list of channels.

Zoho Social Feature Ratings

8.5
Sentiment analysis
9
Broad channel coverage
8
6.7
Content planning and scheduling
6
Audience targeting
7
Content optimization
7
8.0
Automated routing and prioritization
8
Customer interaction histories
8
8.5
Lead generation
8
Content marketing
9
7.6
Twitter
7
Facebook
9
LinkedIn
8
Google+
6
Instagram
8
7.5
Campaign success analytics
8
Competitor analysis
7
8.5
Role-based user permissions & privileges
9
Mobile access
8

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