The best social media tool currently
November 04, 2021

The best social media tool currently

Suman Kumar Jha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I have used, almost, all social media management platforms. But the experience with Zoho was the best.
  1. Easy interaction with different social media channels.
  2. Super easy to schedule and track analytics of each post.
  3. And Zoho Social is super affordable. If you are looking for software to manage your social media platforms—I would recommend Zoho Social.

Pros

  • Easy to use platform.
  • Super easy to integrate all social media channels.
  • Analytics and scheduling.

Cons

  • There is some issue with notification, they can add read option in the notifications.
  • The best investment: now we can share our brand story to the world.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

You want to use software that can provide you with the best experience at a lower cost. And after using Zoho Social, I stopped using other software. In one sentence, I would say platform experience.
We have not used Zoho Social support yet because the platform is super easy to use.

Zoho Social Feature Ratings

9.0
Broad channel coverage
9
6.0
Content planning and scheduling
9
Audience targeting
4
Content optimization
5
5.5
Automated routing and prioritization
3
Customer interaction histories
8
5.0
Content marketing
5
9.4
Twitter
10
Facebook
10
LinkedIn
10
Google+
7
Instagram
10
7.0
Campaign success analytics
7
7.0
Role-based user permissions & privileges
8
Mobile access
6

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