1. Home
  2. Social Media Management Tools
  3. Zoho Social Reviews
  4. User Review of Zoho Social
ZOHO IS BEST PLATFORM FOR ALL MARKETING NEEDS
September 02, 2022

ZOHO IS BEST PLATFORM FOR ALL MARKETING NEEDS

ISHVINDER PAL SINGH TEJI | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! It allows you to switch easily between your social networks, schedule post according to your audience and shows everything you have scheduled to easily see the gaps. As a consultant you can switch between brands and add users with ease. This platform is a seamless process, and the functionality that enables you to customise content for each platform is a huge time-saving tool.
  • Replies to messages from one dashboard.
  • Super easy to connect platforms
  • Post performance.
  • Automated posting.
  • Multiple channels.
  • Saves time.
  • Potentially introducing WhatsApp.
  • Potentially introducing WhatsApp.
  • More channels.
  • The only thing I've noticed is the date of the post disappears if I edit a post. It's not sticky and has to be reset if I edit the post
  • it helped me achieve more for less expenses
  • Separate subscription should be introduced.
  • Have to pay for the features not in use
For me, Zoho Social is mostly used for lead generation and directly transferring them to Zoho CRM. I tried to use Zapier but it had limited tasks per month at a very high cost and the integration with Zoho CRM was a bit tough, same was the case with Hootsuite and Loomly

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

I have been using Zoho Social for only leads to create and transfer to Zoho CRM. So in the professional version, it is charging the full amount, I would have given a full rating if Zoho Social charges based on the features used in the subscription. They should introduce only a marketing module.
Never interacted with Zoho Social support.
Zoho Social is by far the best social media scheduler I've ever tried, it's full of features and smart tools. I specifically love the scheduling via an excel sheet, brilliant. and the price is very cheap compared to provided values.

Zoho Social Feature Ratings

9.0
Sentiment analysis
9
Broad channel coverage
9
8.7
Content planning and scheduling
9
Audience targeting
9
Content optimization
8
8.5
Automated routing and prioritization
9
Customer interaction histories
8
9.0
Lead generation
9
Content marketing
9
9.6
Twitter
10
Facebook
10
LinkedIn
10
Google+
8
Instagram
10
9.0
Campaign success analytics
8
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

Using Zoho Social

  • MARKETING
  • SOCIAL CONNECTION
  • SALES AND LESD GENRATION
  • It is awesome to use!!
  • Ease of creating posts
  • Awesome to see the scheduled posts
  • Ability to REPEAT POSTS IS EPIC
  • Ease of creating posts
  • Love how many channels for social media are available
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)

Evaluating Zoho Social and Competitors

  • Prior Experience with the Product
Zoho social best feature is they provide 100 Days free trial to use their platform.Which is helpfull to understand the product .
Genuinely find it the best value and most versatile programme out there for scheduling on social media. Its user friendly and makes it easy to adjust and repeat posts depending on your audience. There are insights to show you when your audiences are most active so that you can adjust your scheduling if you need to

Zoho Social Implementation

  • Implemented in-house
Change management was a minor issue with the implementation - After the implementing zoho social in our management work will improved and help the organisation create new leads and customers.
  • Self implementation
  • Zoho Social out of the box so there weren't any implementation issues
  • implemented it perfectly

Zoho Social Support

ProsCons
Quick Resolution
Good followup
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Problems left unsolved
Well-suited for entrepreneurs or solopreneurs and large corporations
I haven't use the service of Zoho Social support team .

Using Zoho Social

ProsCons
Like to use
Relatively simple
Easy to use
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Well integrated
  • Convenient
  • Feel confident using
  • None are difficult
  • None are difficult
  • None are difficult
Yes, but I don't use it