Item: Zoho Social
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Would totally buy it! A great choice for planning and mobile usage is easy by app! They offer great support and are likely to help with everything. User-friendly surfaces, easy to manage, inspiring, even though you are no "professional" in social media. Prices are also great; you can easily make an affordable choice.

Pros and Cons

Great and easy user-surface
Quick and easy support
Mobile apps to work on the go

Canva support would be great
Voice to text support would be great
Everything else is just great

Return on Investment

It's simply relaxing for times like e.g.. holidays
It's easy to adapt content to certain social media platforms
It's really good to see engagement rates and have reports at the end

Alternatives Considered

Zoho One

I just need Zoho Social because, at the very moment, it's the most affordable and most used Zoho offer.
For the future, I'm very sure that when it comes to marketing like newsletters or when it comes to business growth, I'll be likely to use other Zoho Integrations, especially Zoho One, without a doubt.
You get such a bunch of free trial time - that's a thing!

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Social again?

Yes

Other Software Used

Canva, Anchor by Spotify, Zoom

Usability

To me, Zoho Social is quite a perfect fit. It offers everything I need to build up my social media accounts and schedule and manage posts wherever I am. Sometimes it's got a kind of lack, when it comes to not releasing scheduled posts, but in case of that, you always have the option to publish directly from the app - on the go!

Support Rating

The support was very kind, quick and offered easy solutions to all the upcoming problems - which in fact were just a hand full. You can easily get in contact by mail or phone, and they even do a quick "check-up" on you once in a while to make sure, you are fine.

Likelihood to Recommend

Sometimes scheduled posts didn't appear automatically. There was no "real problem" for me to see, it seemed to be a random thing, but it is quite stressful when you can't find out what's the problem in the specific case. I loved the inspiring notes when it comes to writing certain posts and also enjoyed the shortcuts to place emojis.

I would totally recommend to try... and buy!

Overall Satisfaction with Zoho Social