Zoho Social - the only tool you'll need
January 05, 2023

Zoho Social - the only tool you'll need

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We’ve used
a number of different social media management platforms over the years for our
business including start-up vendors and major corporate suppliers. What makes Zoho Social stand out from the
rest is that it offers a good range of functionality while remaining easy to
use and intuitive.





Overall an
excellent social media management tool and good value for money.
  • Cross platform publishing
  • Reporting
  • Calendar view
  • Approvals functionality could be better
More cost-effective than Sprout Social and easier to use than Hootsuite.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

What makes Zoho Social stand out from the
rest is that it offers a good range of functionality while remaining easy to
use and intuitive.
No live chat help, but the team is very responsive on email
Zoho Social
is well suited to managing multiple social media platforms for multiple brands. The calendar view in particular is easy to
use and clear, as is the process of creating and publishing new content.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
Not Rated
Content optimization
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
Campaign success analytics
8
Competitor analysis
Not Rated
Role-based user permissions & privileges
10
Mobile access
Not Rated