A great video collaboration app
October 16, 2019

A great video collaboration app

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We are using Zoom to provide distance education learning and in department meetings. We also use it to do webinars with participants from multiple off-site locations. It allows us to bring the educational context and content to our non-traditional students. Since we are a visual-based university (using sign language as the primary communication method), using Zoom allows us to view all signing participants at the same time.
  • Multiple video sources.
  • The ability to start a meeting from the meeting invite.
  • Recording the meeting or course sessions.
  • Time to set up the video boxes to our preferences sometimes take longer than desired. Does not remember my last session's settings or preferred settings.
  • Switching between shared desktop and users' videos - to pin it or not to. If one is pinned, we can't see others.
  • Inability to freely expand the video boxes - it has only three settings - full screen, medium, or small size - I can't freely stretch the video size to our preference.
  • Allows for instant web conferencing with a link. It makes it easier for participants to join sessions remotely with a link that will download the app.
  • Increased the number of students wishing to take distance learning courses.
  • Looking into bringing in the Zoom Phones functionality.
Zoom is far easier to use than Fuze and provides superior video quality.
Perfect for offering distance education courses with recording capability. It's also good for team meetings so if someone missed the meeting, they can watch the recorded session.

Zoom Feature Ratings

Not Rated
High quality audio
Not Rated
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions