Get Zoom or Regret it!
Tony Casas | TrustRadius Reviewer
October 16, 2019

Get Zoom or Regret it!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We are using Zoom to change the way that our employees communicate with each other throughout the whole organization. We also wanted to change the experience people have in our conference rooms as they are crucial in everyday business.
  • Booking meetings
  • Screen share
  • Integrations
  • Multiple methods of screen sharing
  • Wider support of other OS and OEM manufactures
  • Greater platform for comms.
  • It can tend to get expensive really quick.
  • Has multiple use cases.
The setup is super easy to manage. It is just a matter of knowing what you want to implement from the get-go. Support for the product is fantastic and we hope it stays that way. I expect that our whole company will be rolled out with Zoom in the quarter!
We are still in the preliminary stages of Zoom Phone. One thing that we have experienced that is not great is the availability of countries/regions at this point in time. I'm hoping that we can get this up and going soon that the rest of our global regions can experience what Zoom Phone is like!
Zoom is by far much superior and has pioneered the user experience and layout that many are familiar with today. In terms of stability of service and ease of use, Zoom takes the cake. For someone that has never administered Zoom before, it is much easier than the god-awful Microsoft SFB.
Well suited for running live streams at company party events. I was able to run multiple DTEN displays with our live stream of our product launch and people were impressed at the fact that they did not have to all squeeze to look at one TV. We provided a bigger feeling space for people to enjoy the event live stream.

Zoom Feature Ratings

High quality audio
10
High quality video
7
Low bandwidth requirements
7
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
7
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10