Zoom for learning is a great match
October 17, 2019

Zoom for learning is a great match

Jason Trost | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We use Zoom as the primary platform for delivering virtual instructor-led training to our dispersed workforce. Our Learning teams are the licensed users; however, our team members join Zoom meetings as guests to participate in virtual learning classes. Zoom is helping us with our business priorities of reducing our carbon footprint by reducing travel, reducing expenses, and making our learning more accessible to our workforce. They're able to participate in learning where they are and when it fits into their schedule.
  • It's easy to use. It doesn't take a lot of upfront work to get users comfortable with the features allowing them to more easily engage with the application and participate in learning.
  • The breakout functionality in Zoom meetings provides a seamless way for participants to move into small groups to engage in a discussion or activity and then move back to the main session to present their results to the rest of the group.
  • The ease of getting people on video has been invaluable in getting learners to engage face-to-face without having to be in the same room. It allows our facilitators to better gauge the audience and their engagement with the class allowing them to adapt and adjust their delivery to better meet the needs of the learner.
  • I'd like to see the host of a meeting retain all of the meeting admin functionality even if they are not sharing. An example is when another participant is sharing, they are the only ones who have the ability to allow or dis-allow participants from annotating on the screen. As the host, we are usually acting as the producer of the class, making sure the application runs seamlessly to allow the facilitators to focus on delivery so it would be helpful to be able to take some of those actions.
  • It would be very helpful to be able to clone meetings so that they retain the selected registration options, branding, and polling questions. We're often creating multiple meetings for multiple offerings of the same class and currently, we have to add each polling question for each meeting.
  • I would like to have the ability to chat or send a message to participants in the Waiting Room. I know you can customize the message that displays in the room, but it would be helpful to have some real-time communication with them.
  • The ability to push specific content into breakout rooms would be fantastic! We often have specific activities for participants to complete in the breakouts but we have to post the information to the chat feature for them to download prior to opening the rooms. It would be more effective if we could push the content out or have it available to them when they get into the room.
  • It's allowed us to offer our classes to a wider audience within our firm, cutting costs on travel, reducing our impact on the environment, and meeting our learners where they are at.
Zoom is great for interactive meetings and/or virtual learning environments where participants need to be engaged with the content, with the application, and with each other. I would say the only challenge I see is using it for larger-scale virtual classes. It's challenging to work through all of the videos and keep track of all of the participants.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
8
Meeting initiation
9
Record meetings / events
10
Desktop sharing
10
Live chat
9
User authentication
8
Participant roles & permissions
9