Zoom Review
October 17, 2019

Zoom Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We used it as the primary VC tool across the whole company.
  • Ease of use, usability.
  • Overall quality.
  • Accessible across a wide range of devices.
  • Statistics on the admin portal.
  • Integration with Cisco Endpoint is not straightforward.
  • Users acceptance rate has increased.
Cisco has the end to end product line that includes the endpoint and Webex meeting. Most notably, the Cisco Room Kits Suite of products are high quality and easy to install/use. They look professional too, whereas the 3rd-party product by Zoom lacks that kind of professional look.
Zoom is good for mobile users and road warriors.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Desktop sharing
8
Live chat
8
User authentication
9
Participant roles & permissions
9