Zoom At its best
October 17, 2019

Zoom At its best

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

It’s used by the whole organization. All of the meetings in the company are done over Zoom. Even when there are no remote participants, we use Zoom for recording.
Zoom helps us connect our global workforce. We have many remote employees from all levels of the organization, including C level and VPS. Zoom helps connect all of them and allows for great collaboration.
  • Video and audio meetings.
  • Screenshare.
  • White boarding for engineering meetings.
  • Digital signage displays independent of Zoom Room.
  • Trunk SIP for Avaya PBX.
  • Improved collaboration.
  • Allowed easy sharing.
  • Enabled global all hands.
Zoom Rooms have been a huge success in our organization. Adoption rates and the number of meetings have been growing year over year since we switched to Zoom.
Additionally, digital signage as a value add on has been a cherry on top.
I’m also excited for all the hardware partnerships that Zoom is doing. It will make Zoom adoption even easier
Right now our use of Zoom Phone is quite limited. We still use Avaya off premises PBX for all our support and sales functions. We are currently building a vision and road map to integrate Zoom Phone into our organization. I’m excited about Trunk SIP capability if Zoom Phone. Hopefully it will be live soon.
Zoom has simply been easier to use and better quality product compared to Cisco WebEx. Meetings run smoother, video and audio delay is minimal, sharing content is done with a click of a single button, and on top of that, there is also great chat build right into the Zoom client.
Zoom is at its best in any company that encourages the collaboration of remote employees. It’s truly a tool for a global organization.
The only scenarios where Zoom is less appropriate that come to mind right now are financial sectors, due to strict compliance requirements. Also, maybe the medical industry for the same reasons as the financial industry

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
User authentication
10
Participant roles & permissions
10