Overall Satisfaction with Zoom
We are using Zoom all across our company in Zoom Rooms, in webinars, in meetings, and all other mobile collaborative communications. We are also using it embedded in other products for touch screen technology and interactive communications. We find it provides a smooth solution to all our audio and video communication needs.
- It provides users with ease of use within their OS environment for direct communications.
- It's very interactive between multiple users within the same meetings.
- Zoom allows each user to customize their own Zoom interface the way they want to use it as a tool for audio, video, chat or Q&A submissions.
- Sometimes video appears choppy or buffers with fast motion content.
- I would like to see different custom layouts for content and live video in the recordings. It's hard to concentrate on a small video thumbnail image.
- I would like to be able to pop-out the video or content windows separately and move around the desktop so I can work in other applications while joined in the Zoom event.
- It's shown to be cost-effective for staff when traveling, no matter where or what OS is being used.
- Zoom has easy to use collaborative tools for outlining technical diagrams and worksheets.
- Quicker access to recordings after meetings so we can review while ideas are still fresh.
We have approximately 225 Zoom Rooms all across the world, making this a very quick and effective communications tool for sharing information with all our departments. The quick and easy to access directory of each Zoom Room is a very effective way to engage any staff member anywhere in the world. I find the technical part of administrating Zoom Rooms is easy to accomplish and is an effective way of knowing where and when issues may arise so we have less downtime.
We have not implemented Zoom Phone at the present time.