Zoom is perfect for business that need to stay connected, wherever they are!
November 24, 2021

Zoom is perfect for business that need to stay connected, wherever they are!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We use Zoom for any and all remote meetings, and even in separate rooms while in the office during COVID times. It allowed us to all connect even when we couldn't be together in person and gave us the ability to share our screens and collaborate on projects easily. Everyone in our office uses it and it helped keep us moving forward when times got tricky.
  • Remote conference calls.
  • Screen-sharing for project collaboration.
  • Joining webinars and interacting with the moderators.
  • Better professional backgrounds for work settings.
  • Whiteboard feature for group collaboration.
  • Video Conferencing.
  • Screen Sharing.
  • Ability to invite external contacts to current meetings, in real-time.
  • Seamlessly kept us communicating during COVID, with zero loss of progress.
  • Conditioned employees & clients to be flexible with work in all areas.
  • Expanded how we meet with clients and garnered greater collaboration across the board.
Zoom is more universally understood and professionally accepted, giving everyone a greater ease of use when connecting with external parties. Most people have Zoom loaded on their work computers and there is very little issue setting calls with Zoom.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?


Did implementation of Zoom go as expected?


Would you buy Zoom again?


Zoom is good for desktop video conferencing with a solid internet connection but doesn't work as well when trying to connect with those you are over the phone or without a solid internet connection. Sometimes the audio settings can be hard to navigate when someone can't figure out how to manage their mic/speakers, but when it is working, audio quality is great.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions