Overall Satisfaction with Zoom
Mostly used in leadership meeting sessions and one on one meetings. The biggest problem I experienced was the volume of people on meeting calls would cause a lag or delay in the call. This was not every time but mostly in all team meetings, which were once a month for the past year.
- User Friendly for any user.
- Good Video quality on calls.
- Good tech support.
- Mobile App needs upgrading.
- Fonts should be a little bigger.
- Need better options for iOS devices.
- 24 hr access.
- No worries on permissions or privileges.
- No excuses to meet.
- Good additional option for communications.
- Easy to setup or conduct meetings.
- Would like to see the option to record meetings.
Zoom is much better than using a source such as Vonage for business meeting solutions. The main reason would be Vonage has limits and can't always function properly when using a government computer. In those situations, one would need to use a mobile device. When it comes to Zoom, you can use it on any device with fewer problems and issues.
Do you think Zoom delivers good value for the price?
No
Are you happy with Zoom's feature set?
Yes
Did Zoom live up to sales and marketing promises?
No
Did implementation of Zoom go as expected?
Yes
Would you buy Zoom again?
Yes