Zoom provides great bandwidth on calls.
December 07, 2022

Zoom provides great bandwidth on calls.

Neil Kloster, MA, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We use Zoom for our large company meetings, and I like that it's extremely simple, it gives the presenters the option to immediately mute its audience (with other products, we'd have people interrupting all the time), but I like that Zoom provides crisp and clear sound and picture as well as providing me with the options to interact during the meeting such as chat and background filters.
  • Mute audience.
  • Simple to use.
  • Provides options for communication.
  • More background filter options.
  • Bandwidth
  • Communication
  • Reliability
  • Been able to share information on a quarterly basis with a large population via video without worrying about the feed breaking up.
  • It's easy to use for presenters, and we do not get any more interruptions with other software (like Webex).
Zoom over Webex, while nothing against Webex, Zoom is much easier to understand and use right out of the gate. It provides simple functionality for a nice, clean video conference and also has the bandwidth that we needed to host a lot of people (500+) while Webex could not support that number for some reason. So that's ultimately why we have continued to use Zoom for our large conference meetings.

Do you think Zoom delivers good value for the price?

Not sure

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

It's good for large-scale meetings. We have used Zoom for a few years now as I believe other platforms have not been able to support the bandwidth that we need for these calls (500+ people), but Zoom makes that easy for everyone, and we don't have any interruptions or breaks as we previously did with other communication software.

Zoom Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
9
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
9
High quality video
9
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
9
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated