Quick review for Zoom -
December 02, 2022

Quick review for Zoom -

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Super easy way to meet with collages. Also very useful tool to participate into training sessions. Avoiding to spend thousand of dollars in tools like MS Teams or others, you can take the amazing advantages of a very useful tool, no matter if you have a smartphone, tablet or PC, you can take advantage of an amazing tool
  • Video Quality
  • Sound Quality
  • Call options
  • Security
  • Multi platform
  • File sharing
  • Meeting schedule options
  • Integration with mail cients
  • Videoconferencing features for several participants
  • Calls with multiple participants using low internet bandwidth
  • multi platform
  • Low cost of implementation
  • Low cost of maintenance
  • Low or 0 cost of management
Low cost and improve quality when you have several participants.
Multi platform support is also amazing for this tool, no mater if we are talking about PC or MAC, Windows or Linux, Zoom can be easily be used.
Support provided by the vendor is also an incredible key feature of this tool, if you face an issue, or have a question you can easily be in touch with the support services

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

From my point of view, is one of the best meeting tools, to be used on training purposes. For business, if Zoom improves the integration with mail clients (i/e Outlook) could be best than MS teams

Zoom Feature Ratings

Multi-level Interactive Voice Response (IVR)
7
Directory of employee names
2
Answering rules
6
Call recording
7
Call park
2
Call screening
2
Message alerts
8
Voicemail Transcription
8
Mobile app for iOS
7
Mobile app for Android
8
High quality audio
8
High quality video
8
Calendar integration
2
Meeting initiation
2
Record meetings / events
6
Desktop sharing
7
Live chat
6
User authentication
5
Participant roles & permissions
5
Centralized communications management
2
Team messaging
2
Team document sharing
4
Call and meeting analytics
2