Overall Satisfaction with ZOOM Quality Management Suite
If you need a good and easy way to contact with customer remotely i think ZOOM QM suite is the best choice, i really love it i can handling a lot of calls even i working from home through the pandemic, it helps us to manage and optimize our call center. It provides us with useful analytics that assist improving our call center experience.
- Suitable for working remotely
- Good quality for call recording
- Easy to use
- don't need complicated setup
- Calls drops sometimes
- poor customer service
- Buggy sometimes but ok i xan handle it
Do you think Eleveo delivers good value for the price?
Are you happy with Eleveo's feature set?
Did Eleveo live up to sales and marketing promises?
Did implementation of Eleveo go as expected?
Would you buy Eleveo again?
One of the best programs on the scene that saves time and facilitates the work of the call center, because in the period of the pandemic, it has enabled us to work from home and continue working non-stop, with very good call quality and easy to record and track. It does not require much training to work. It facilitates communication with customers