Zoom is our helper
Overall Satisfaction with ZOOM Quality Management Suite
If you need a good and easy way to contact with customer remotely i think ZOOM QM suite is the best choice, i really love it i can handling a lot of calls even i working from home through the pandemic, it helps us to manage and optimize our call center. It provides us with useful analytics that assist improving our call center experience.
Pros
- Suitable for working remotely
- Good quality for call recording
- Easy to use
- don't need complicated setup
Cons
- Calls drops sometimes
- poor customer service
- Buggy sometimes but ok i xan handle it
- recording of calls.
- Good price
- Easy communication data management.
- Calls drops is Annoying
- Saves time
- Good camera
Do you think Eleveo delivers good value for the price?
Yes
Are you happy with Eleveo's feature set?
Yes
Did Eleveo live up to sales and marketing promises?
Yes
Did implementation of Eleveo go as expected?
Yes
Would you buy Eleveo again?
Yes
Comments
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