Great tool!
March 16, 2022

Great tool!

Ben Griset | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo Chat (formerly Insent)

It helps sales and marketing work together in creating an effective conversational strategy that translates into more customers. We would have missed out on hundreds of customers if it weren't for ZoomInfo Chat.
  • Align Marketing and Sales Teams
  • Helps us reach our customers
  • More conversational messaging
  • I think it is working really well
  • Alignment
  • Communication
  • conversational
  • Massive ROI
  • Happy customers /great buying experience
  • Drift
Drift is good but I think it still misses out on some customers that have unique requests.

Do you think ZoomInfo Chat delivers good value for the price?

Yes

Are you happy with ZoomInfo Chat's feature set?

Yes

Did ZoomInfo Chat live up to sales and marketing promises?

Yes

Did implementation of ZoomInfo Chat go as expected?

Yes

Would you buy ZoomInfo Chat again?

Yes

If you have a lot of traffic on your website then it is well worth the investment. It is nice to know who is on our website raising their hand to be helped.