Overall Satisfaction with Zscaler Internet Access
Zscaler is being used for content filtering on out Internet. We have most everything going through Zscaler but we do have some workstations and servers that do not use Zscaler. We do hear some complaints from employees from time to time but security is a pain so it's normal.
- Great at content filtering based on categories, countries, etc.
- The sandbox feature of Zscaler is a huge plus.
- Having the ability do decrypt SSL traffic works well.
- Filtering through the logging can be a bit troublesome.
- I can't remember the exact reason but we preferred to do an IPSEC tunnel back to Zscaler but instead had to use a GRE Tunnel
- The reporting feature could use some improvement. Clean, clear reports would be nice.
- Protecting our environment from potential hackers or malware is a top priority.
- End users complaining about being blocked to known good sites has been a negative.
- Ease of use from an IT standpoint after installation has been a huge positive.
Initially when we researched Cisco Umbrella we felt that Zscaler came out ahead. Umbrella has made huge improvements since then that we are planning to evaluate again.
Do you think Zscaler Internet Access delivers good value for the price?
Not sure
Are you happy with Zscaler Internet Access's feature set?
Yes
Did Zscaler Internet Access live up to sales and marketing promises?
Yes
Did implementation of Zscaler Internet Access go as expected?
Yes
Would you buy Zscaler Internet Access again?
Yes