On a Zscale of 1 to 10, Zscaler is Certainly a 10
June 06, 2019

On a Zscale of 1 to 10, Zscaler is Certainly a 10

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zscaler Web Security

Zscaler handles our web filtering, web usage tracking, bandwidth control, etc.... everything that allows us to control and visualize what's going on in and out of our network, primarily for Cyber Security. Reports are available to track usage and help determine possible reasons for gaps in productivity. Bandwidth controls allow users to still utilize other sites, such as Youtube, but ensure that the usage doesn't bog down the rest of the company.
  • DAS program helps ensure that you get set up properly the first time around.
  • Reports are easily customizable from minute details that you may want as IT to high-level overviews for executive presentations.
  • Lots of capability.
  • No email support -- you must open tickets through their website.
  • Some support technicians need more experience.
  • Zscaler is helping to track productivity.
  • Zscaler is helping us monitor bandwidth usage to sites that are less involved with the business.
  • Zscaler took 2-4 members of our team a substantial amount of time to get all of the details hammered out.
If you're looking to ramp up your Cyber Security operations, Zscaler is a must-see. Their demos are great and the implementation is fairly painless. DAS helps you to get it set up and ensure success.